SHIPPING & DELIVERIES
Local Deliveries (RSA)
Time framesFor deliveries within main city areas of South Africa, you should receive your delivery between 3-4 working days from the date of sending. For areas that are classed as outlying areas it can take a bit longer. When we send your piece you will receive an email informing you that your order is complete and has been sent.
Type of address neededAs we use a door-to-door courier company we need you to give us a physical address where there will be someone present on the day of delivery to sign for your package.
Delivery feesDeliveries within South Africa = R90
CollectionsIf you are in the beautiful city of Durban, you are welcome to collect your order from our studio on Station Drive. We are open from 8:00 - 16:00 weekdays and advise that you let us know before you come by. If weekends suit you better, we are at the I Heart Market every month and you can collect your order there by arrangement.
Shipping services used internationallyUsing the EMS facility of our South African postal service, an international order should take approximately 10-30 working days to reach you once it has been shipped, however, the SAPO is currently experiencing major backlog and this is affecting their normal timeframes. The shipping cost per parcel amounts to $32.00 and all international payments are to be made via PAYPAL.
Tracking your parcelOnce we have shipped your parcel you will receive an email with your tracking number.
CustomsPlease note that customs policies vary in different countries and states. You may be liable for customs and import duties, quotas, permits, product restrictions and/or other local requirements. We do not accept responsibility for and will not be held liable for any extra charges, therefore please make sure to research what your state/country's policies and charges are before you order or purchase your Christy-Anne Jewellery.
For more details please read Shipping & Deliveries in our Terms & Conditions here.