SHIPPING & DELIVERIES

Local Deliveries (RSA)

Time frames

For deliveries within South Africa, you will receive your delivery between 2-3 working days from the date of sending. When we send your piece you will receive an email informing you that it has been sent and is on the move.

Type of address needed

As we use a door-to-door courier company we need you to give us a physical address where there will be someone present on the day of delivery to sign for your package.

Delivery fees

We deliver throughout South Africa at a courier fee of R95.

Collections

If you are in the beautiful city of Durban, you are welcome to collect your order from our studio on Station Drive. We are open from 8:30 - 16:30 weekdays and advise letting us know you are popping in before you arrive. If weekends suit you better, we are at the I Heart Market every month and you can collect your order there by arrangement.

International Shipping

Shipping services used

Using the EMS facility of our South African postal service, an international order will take approximately 10-20 working days to reach you once it has been shipped. The shipping cost per parcel amounts to $32.00 and all international payments are to be made via PAYPAL.

Tracking your parcel

Once we have shipped your parcel you will receive an email with your tracking number. You can track your parcel here.

Customs

Please note that customs policies vary in different countries and states. You may be liable for customs and import duties, quotas, permits, product restrictions and/or other local requirements.

We do not accept responsibility for and will not be held liable for any extra charges, therefore please make sure to research what your state/country's policies and charges are before you order or purchase your Christy-Anne Jewellery.

For more details please read Shipping & Deliveries in our Terms & Conditions here.